Careers @ Whitestone
Join the Whitestone team
We are a coast-to-coast company! But at Whitestone, remote doesn’t mean isolated. We are always communicating and start every day with a team meeting. Joining our remote team means you have friends in cities all over the country!
Perks of Working at Whitestone
Summer Fridays
Remote Work
Home Office Stipend
New Computer
Healthcare
401(K) Match
Unlimited Swag
Annual Corporate Retreat
Office Closed Between Christmas and NYE
PTO/Sick & Safe Time
Volunteer Paid Time Off
Fitness Stipend
5 Years of Service Trip Stipend
Floating Holiday
Continued Education & Career Development
Coming from a corporate background, Whitestone was a breath of fresh air! When looking for my next move, one phrase that caught my eye was Whitestone was “small enough to know you, large enough to serve you.” I believe this translates not only to the way we treat our clients, but our employees. Our ideas are always heard, and our opportunities expand with the company.
– SYDNEY VICKERS
Senior Project Manager
I started working for Whitestone in 2016 as a Project Manager and transitioned to a Production Specialist in 2018. I have really enjoyed seeing the company grow over the past 5 years, and I'm excited to see what's in store for the future!
– JILLIAN BRANDT
Production Specialist
Open Positions
ASSOCIATE CREATIVE DESIGNER
Applications will only be considered with Portfolios – Relevant Degree is Required
About the company: Whitestone is a best in class Branded Merchandise agency that helps awesome companies create awesome branded products. Our team of Branded Merchandise Professionals help enterprise companies design and source products at scale while also managing complex seasonal and long standing e-commerce stores, fulfillment and kitting projects, uniform and award programs and large volume retail programs. Many of the brands we work with are household names, and we’ve developed a reputation over the last 10 years of growing through exceptional customer service, creativity and taking a human approach to doing business. We are proud to share that we are a 2023 Honoree of the Inc Magazine Best Places To Work Award and have graced the Inc 5000 List for Fastest Growing Private Companies in America the last five years.
Job Description: The Art Team plays a large role in the company, helping with client projects daily and ensuring the continued advancement of the company’s creative initiatives. The Associate Creative Designer helps assist a fast-paced sales team with art, design and presentation building support for current clients and prospect businesses. The tasks vary daily from sourcing and designing custom branded products, mocking up logos on items, building seasonal product presentations, creating prospect pitches to designing new graphics, illustrations and logos, along with vectorization art files, creating sales flyers and more. We work with product templates daily, including creating custom tech packs for sourced abroad projects.
The Associate Creative Designer is an integral part of the art department. They will primarily focus on the Creative Design and Production Design sectors. Being able to meet deadlines is critical when helping the sales department. Being able to take feedback is pivotal when requests and changes are demanded frequently based on client requests. An always learning mentality is crucial to stay up to date on new software, products and our business landscape.
Essential Responsibilities
- Accurately creating production proofs and mockups to the client’s request, while advising on possible problems or better solutions.
- Designing unique products from concept to completion with overseas vendors
- Extending the limits of client brand guidelines with new designs
- Coming up with creative ideas on original products for impressive presentations
- Communicating with Sales Clients as needed
- Maintaining the Whitestone brand and website through creating blog posts and sell sheets for marketing purposes
What's in it for me:
- Fun, progressive workplace and culture
- Competitive salary & bonus
- Flexible paid time off
- Parental Leave
- Monthly fitness stipend
- Company retreats
- Ability to work remote
- Volunteer paid time of
- Mac Desktop or Laptop
- Home Office Stipend
- 5 years of service trip
- Seasonal Office Closure
- Summer Fridays
- Medical, dental & vision benefits
- 401K Match up to 4%
Minimum Qualifications:
- Work Experience: At least 6 months of professional work experience required
- Education: Associate’s degree in graphic design, art, marketing or related field. A bachelor’s degree is strongly preferred.
- Technology: Proficiency with Adobe Creative Cloud, specifically Photoshop and Illustrator, Powerpoint, Mac OS X, G Suite required
- Experience in Packaging Design is strongly preferred
- Working knowledge of Squarespace and Shopify, E-Commerce experience is preferred
Compensation:
$42,000 – $58,000
In addition to a base salary, this role is eligible to participate in Whitestone’s 2023 Company Bonus plan.
Job Type: Full Time/Remote
To Apply – click below and email hope@whitestonebranding.com a portfolio link and a PDF resume – applications without these assets will not be considered.
Account Manager
About the company: Whitestone is a best in class Branded Merchandise agency that helps awesome companies create awesome branded products. Our team of Branded Merchandise Professionals help enterprise companies design and source products at scale while also managing complex seasonal and long standing e-commerce stores, fulfillment and kitting projects, uniform and award programs and large volume retail programs. Many of the brands we work with are household names, and we’ve developed a reputation over the last 10 years of growing through exceptional customer service, creativity and taking a human approach to doing business. We are proud to share that we are a 2023 Honoree of the Inc Magazine Best Places To Work Award and have graced the Inc 5000 List for Fastest Growing Private Companies in America the last five years.
Job Description: Account Managers are revenue generating, sales focused branding consultants who are the face of our customer relationships providing branded product solutions for our clients. They are responsible for exceeding sales goals and managing and growing new and existing client relationships.
Key Competencies:
The ability to operate in alignment with Whitestone Gold Standards – You create memorable experiences and connections while developing personally and professionally with the staff, suppliers and customers you meet on your journey with Whitestone.
Leadership of a sales force – This role leads 20 sales professionals and requires prior experience leading and developing a sales team.
Demonstrated skill set of client relationship management – This role is out on the front line with sales communicating with customers on video calls daily and working with the team to grow accounts and manage customer relationships at a high level.
The ability to grow and develop a team – This individual will lead initiatives to continuously develop and unlock the full potential of our sales Team.
You’re a builder and you take initiative – Leadership by example is paramount to the success of this role. It requires an individual who understands value creation in a business.
Essential Responsibilities
Fostering and building Whitestone customers for life!
Hitting and exceeding sales targets
Cross selling accounts to grow relationships, exceed sales targets and help offer existing customers a flow of new ideas and solutions
Following up regularly with leads and customers
Promoting companies products and services to prospective new buyers and current customers
Documenting activities in company CRM
Developing new relationships with prospects handed off by business development
Prospecting new customers through sequenced email campaigns
Converting prospects into customers through a variety of sales activities; intro calls, sales presentation developing and pitching, follow ups, estimating
Learning and developing a strong understanding of our supplier network, industry and market as a whole
What's in it for me:
- Fun, progressive workplace and culture
- Competitive salary & bonus
- Flexible paid time off
- Parental Leave
- Monthly fitness stipend
- Company retreats
- Ability to work remote
- Volunteer paid time of
- Mac Desktop or Laptop
- Home Office Stipend
- 5 years of service trip
- Seasonal Office Closure
- Summer Fridays
- Medical, dental & vision benefits
- 401K Match up to 4%
Minimum Qualifications:
3+ years of professional work experience required
1+ years of B2B sales experience required
Experience in the promotional products industry is preferred, but not required
Ability to work in a remote environment with strong, reliable internet access
Strong knowledge of Microsoft Office tools (PowerPoint, Word)
Variable Compensation:
In addition to a base salary, this role is eligible to participate in the 2023 Sales Professional Variable Compensation Plan.
Projected On-Target Earnings (OTE): Based on the current Sales Professional Variable Compensation Plan, here are estimations for projected annual on-target earnings (OTE):
Year 1: $70K – $75K.
Year 2: $75K – $100K.
Year 3: $100K – $180K.
Year 4: $150K -$215K
Year 5: $160K – $300K+
Job Type: Full Time/Remote
Base Salary at Hire: $70,000 / annually
Director, Client Services
About the company: Whitestone is a best in class Branded Merchandise agency that helps awesome companies create awesome branded products. Our team of Branded Merchandise Professionals help enterprise companies design and source products at scale while also managing complex seasonal and long standing e-commerce stores, fulfillment and kitting projects, uniform and award programs and large volume retail programs. Many of the brands we work with are household names, and we’ve developed a reputation over the last 10 years of growing through exceptional customer service, creativity and taking a human approach to doing business. We are proud to share that we are a 2023 Honoree of the Inc Magazine Best Places To Work Award and have graced the Inc 5000 List for Fastest Growing Private Companies in America the last five years.
Job Description: The Director of Client Services plays an integral role in supporting the sales team at Whitestone. They are responsible for ensuring the sales team is supported from every angle internally and externally, but most importantly, through frequent communication with our customers. The Director of Client Services serves as a true leader and coach for the sales team, and sets the proper example of what it means to serve our clients and partners in ways that align with the Whitestone Ethos and Gold Standards. This individual will also be responsible for day-to-day managerial tasks to support the wellbeing of the department staff.
Key Competencies:
The ability to operate in alignment with Whitestone Gold Standards – You create memorable experiences and connections while developing personally and professionally with the staff, suppliers and customers you meet on your journey with Whitestone.
Leadership of a sales force – This role leads 20 sales professionals and requires prior experience leading and developing a sales team.
Demonstrated skill set of client relationship management – This role is out on the front line with sales communicating with customers on video calls daily and working with the team to grow accounts and manage customer relationships at a high level.
The ability to grow and develop a team – This individual will lead initiatives to continuously develop and unlock the full potential of our sales Team.
You’re a builder and you take initiative – Leadership by example is paramount to the success of this role. It requires an individual who understands value creation in a business.
Essential Responsibilities
Managing escalations with customers and vendors – Supporting sales when issues come up on projects by helping ideate with them on solutions and communication strategy. Leading with urgency and professionalism even if it means you need to drive the project home to the finish line. This role does what’s necessary to create a positive outcome for our customers to create Whitestone clients for life.
Talking virtually face to face daily with customers – This will be one measured performance metric because the role is very much meant to be out on the front lines with sales, talking with customers daily. You will be following up with customers after their first orders, acting as support for sales on project calls, reaching out regularly with inactive, growth potential or loyal customers.
Having regular internal development meetings with all members of the sales team – These meetings are about giving sales a sounding board and working with them to review and set next action steps for managing and growing their customer relationships. Many of our favorite traits from the best managers are ones that constantly encouraged me to do better. These meetings provide the foundation for that type of relationship to grow and foster.
Training & Development – Working with our dedicated trainer and developer to provide feedback from sales, suppliers and most importantly customers, so that training material can be created and distributed to solve feedback quickly.
Management & Performance Reviews – This individual works with our People & Talent Manager to conduct and manage employee performance reviews within the sales department in addition to approving time off requests and working with the department at large to provide cover for individuals out for whatever reason.
Meeting with Operations, Production and Finance Weekly – This individual sits on the company’s management team which brings with it a set of responsibilities that include meeting weekly with the management team at large and separately with Department Heads to cross-department communicate and align on initiatives, goals and process improvements.
What's in it for me:
- Fun, progressive workplace and culture
- Competitive salary & bonus
- Flexible paid time off
- Parental Leave
- Monthly fitness stipend
- Company retreats
- Ability to work remote
- Volunteer paid time of
- Mac Desktop or Laptop
- Home Office Stipend
- 5 years of service trip
- Seasonal Office Closure
- Summer Fridays
- Medical, dental & vision benefits
- 401K Match up to 4%
Minimum Qualifications:
7+ years of professional work experience in sales, client success, or account management in a marketing or advertising environment, with at least 2 years of experience selling in a B2B environment
2+ years experience in a supervisory role
Experience in the promotional products industry is preferred, but not required
Ability to work in a remote environment with strong, reliable internet access
Job Type: Full Time/Remote
Hiring Range: $87,500 - $108,000
Production specialist
About the company: Whitestone is a best in class Branded Merchandise agency that helps awesome companies create awesome branded products. Our team of Branded Merchandise Professionals help enterprise companies design and source products at scale while also managing complex seasonal and long standing e-commerce stores, fulfillment and kitting projects, uniform and award programs and large volume retail programs. Many of the brands we work with are household names, and we’ve developed a reputation over the last 10 years of growing through exceptional customer service, creativity and taking a human approach to doing business. We are proud to share that we are a 2023 Honoree of the Inc Magazine Best Places To Work Award and have graced the Inc 5000 List for Fastest Growing Private Companies in America the last five years.
The Production Specialist will provide support, independently, with supplier management and help ensure orders are fulfilled accurately and on time. The individual will be responsible to provide support with managing orders through to delivery. The primary function is to ensure the business is running smoothly behind the scenes and that all our orders in production with our supplier partners are being fulfilled and produced as per the purchase orders and client requests. The individual will be responsible for helping communicate with the customers by providing them production proofs, order updates, tracking numbers and navigating through potential set-backs that happen after orders are in production.
Essential Responsibilities
- Managing the production process alongside our vendors and communicating updates in a timely manner to our client’s
- Working hand in hand with our fulfillment center(s) to get one-off requests shipped out for our client’s
- Import batch orders, export tracking reports, check inventory counts, and maintain log-in info for our fulfillment and kitting jobs
- Send proofs to our client’s for approval if/when needed
- Navigate and help resolve art issues with our vendors, utilizing the art team if/when needed
- Follow up with suppliers for tracking information
- Sending tracking to customers
- Navigating any shipping related issues such as address corrections, customs forms, returns, etc.
- Communicating with clients regarding shipping issues, tracking updates, delivery confirmations, etc.
- Assist with shipping labels, shipping estimates, scheduling freight pick-ups, courier pick-ups, etc.
- Daily Deliveries – utilizing the Production Report to inform the team of all orders that delivered the day prior
- Managing & updating the Production Report on Commonsku on a daily basis
- Help resolve error orders and client issues with the assistance of the Sales Team
- Assist with blank apparel discrepancies – communicate with the supplier and the decorator to get issues resolved
- Update and maintain supplier changes internally – contact info, email addresses, warehouse locations, etc.
- Schedule Production Meetings (10-15 minutes) with each Account Manager once a week to review orders & discuss pain points/error orders
Minimum Qualifications:
- 3+ years of professional work experience required
- 1+ year of promotional item procurement or logistics experience required
- Ability to work in a remote environment with strong, reliable internet access
What's in it for me:
- Fun, progressive workplace and culture
- Competitive salary & bonus
- Flexible paid time off
- Parental Leave
- Monthly fitness stipend
- Company retreats
- Ability to work remote
- Volunteer paid time of
- Mac Desktop or Laptop
- Home Office Stipend
- 5 years of service trip
- Seasonal Office Closure
- Summer Fridays
- Medical, dental & vision benefits
- 401K Match up to 4%
Job Type: Full Time/Remote
Variable Compensation: In addition to a base salary, this role is eligible to participate in Whitestone’s 2023 Company Bonus plan.
Our Ethos
Human
We are a business that services people, creating products made by people, for people. We care for our employees, our clients and our vendors with respect, compassion, gratitude and kindness
Reliable
We are a solutions-oriented business with a can do attitude and always find a way to make things happen. We are experienced and resourceful and know what it takes to deliver in a pinch.
Original
We source products from outside the wishing well, offering our customers unique items, and new ideas they’ve never seen before. We create solutions and always think outside of the box.
Contemporary
We know what’s desirable and we’re always looking ahead and trying to improve. We understand our clients and what motivates them. We are adaptable and constantly seeking ways to improve and learn.
